The customers are yours. Here's how you bring them back.
Every direct order adds a real customer to your list — name, email, phone, and what they like to order. Marketing tools that use that data are built right in, so a quiet Tuesday is a text away from busy.
Send the right offer to the right regulars
Build an email in minutes from your own templates, then send it to everyone — or just the people who haven't ordered in a month. No agency, no per-contact fees.
- Win-back offers for lapsed customers
- New menu and seasonal announcements
- Automatic birthday and first-order emails
- See opens, clicks, and orders for every send
Win-back campaign
Sent · 2,140 customers
We miss you, Marco 👋
It's been a while. Here's 15% off your next order when you order directly from us this week.
Order now · Save 15%Results
Opened
0%
Clicked
0%
Orders
0
Reach customers where they read every message
WhatsApp messages get opened in minutes. FoodChow automates the ones that bring people back — order updates, reminders, and offers — so the work happens whether you're on the floor or not.
24/7 auto-replies
Answer common questions and take details even when the kitchen is closed.
Broadcast promotions
Send a targeted offer to your whole list — or just lapsed regulars — in two clicks.
Instant order notifications
Confirmations, ready-for-pickup, and out-for-delivery alerts sent automatically.
0%
open rate
0 min
avg. read time
0×
vs. email reach
The whole point: a first-timer becomes a regular
Winning a new customer is expensive. Keeping one is nearly free — if you actually own the relationship. This is the journey FoodChow is built to move people along.
First-time guest
Orders once, then forgets you exist. On a marketplace, you never even learn their name.
On your list
Now they're in your database. A welcome offer and the odd reminder keep you in mind.
Regular
Timely WhatsApp reminders and the odd offer turn them into someone who chooses you over the app every time.
“Rainy Tuesday” broadcast → 40 extra orders by 8pm
Kitchen's quiet, weather's bad. The owner sends one WhatsApp broadcast to 1,800 nearby regulars: “Stay in tonight — free delivery on direct orders until 9pm.” No commission to anyone, the offer is theirs to make, and the customers were theirs to reach.
1,800
regulars reached
94%
opened the message
40+
extra orders
$0
commission paid
Turn your order history into your best marketing channel
Book a demo and we'll show you how restaurants like yours use email and WhatsApp automation to fill the slow shifts.
- No commission per order
- Keep your customer data
- Live in days, not weeks